Manufacturer Istobal states that the company will provide operators with continuous service. The guarantee is meant to ensure the best performance of the equipment for the following years. 

An installed wash machine is not a closed sale anymore. After installation, the service starts. Istobal is a Spanish manufacturer of washing equipment. The company states they want accompany operators throughout the life of the machine, providing them with continuous service to ensure best performance and quality wash. “That’s why our spare parts for rollovers are guaranteed for at least 10 years.”

The Spanish company realizes that a stationary rollover is not generating income. That’s why they care about their brand’s rollover fleet working properly, promoting the renovation of parts, advising regular updates and overhauls, and even adding new features to existing rollovers.

Correct maintenance of the equipment is key to prolonging the service life and achieving a completely satisfactory wash and drying quality for end customers. Regular replacements of wear elements such as brushes and rails are therefore necessary. This ensures that the machine works in the best conditions and ensures that it performs well.

Prevention

Preventative check-ups minimise downtime and prevent problems arising in the future. Regular preventive checks optimise the installation by preventing damage due to lack of maintenance or improper use.

The main thing is that operators have their equipment up and running all the time, Istobal says. “Through our extensive dedicated technical support we are able to provide fast and quality support throughout the territory. Because we’re so close to you that your business never stops.”

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