Car wash supplier DiBO has presented a car wash app. Not for car owners but for car wash owners. With this app, managers can operate the car wash, select and start programs directly from their smartphone.

The DiBO app also offers customers the opportunity to purchase credits per session and track credit usage. “Unlike competitors who only offer mobile payment options, DiBO’s app provides a comprehensive overview of transactions,” says the Belgium-based company.

Advantages for operators

For self-service car wash operators, the app offers numerous functions that can improve the business on various levels.

• Customization and control: Easily adjust settings, view alarms and reset the car wash – directly via the app.
• Extensive data access: Access detailed income and usage data to refine business strategies. This includes all revenue sources such as cash, tokens, NFC payments and online funds.
• Insights and analytics: Overview of average spend per wash, payment types and frequently used services, export data to Excel for further analysis or integration into other systems.
• Customer loyalty: Customer communication with registered customers via promotions, inviting new users and expanding the customer base
• Account management: Create company and employee accounts and link them to car wash activities.
• Branding and customization: Personalize the app with your own logo and manage multiple car washes under one owner account.
• Dynamic pricing: Set up promotions to be activated during specific periods with automatic price adjustments.

“These features are designed to provide business owners with comprehensive control and insight to improve both operational efficiency and customer retention,” DiBO says.

Also read: 

• WashTec and Superoperator join hands 
• Spectro added a car wash module to their app
• Improving the customer experience requires more than an app